Services

HAZEMAG’s Customer Service Experience ensures that you not only receive the highest quality solution, but also expert guidance and support to optimize your business operation throughout the complete life cycle of your plant.

We understand Service...


HAZEMAG understands that delivering a world class product is an entry level requirement in the diverse industries we serve. A large contributing factor to the sustained success over the years has been HAZEMAG’s ability to support its technological excellence with a service that makes its customers’ unique needs the priority.

The HAZEMAG customer service experience and the benefits it delivers can be found in the following areas:

  • Life cycle management and machine optimization.
  • Dynamic monitoring to increase life of components and schedule change outs with precision
  • Prognostics and health monitoring, preventative maintenance programs
  • Complete stock analysis based on operation requirements
  • Comprehensive maintenance schedules
  • People & parts required for each shutdown
  • Machine assembly and rebuilds:  extending the machines service life.

Through collaboration, HAZEMAG and their customer’s work together to improve process efficiencies and reduce waste pertaining to inventory. 


Partnership

 

Behind the operation of every HAZEMAG product is found a wealth of experience, backed by a level of partnership and product support that remains second to none. Our application knowledge, equipment flexibility and market competiveness puts us in a unique position to react to your precise project needs. We call it “Partnership Unlimited – the HAZEMAG Way”.  

Our journey started in 1946 with our introduction of the impact crusher. Today, our customers benefit from an extensive range of HAZEMAG services; realized in our industry knowledge, qualified experts, proven products, financial resources and innovative technologies and solutions. Now, some 70 years later, we have not forgotten our strongest growth asset; our customers that have looked to us as a proven, reliable partner.
Your project starts with planning. As your partner we will introduce the correct equipment and systems. Our services continue with state of the art manufacturing facilities, equipment supply and delivery, on-site installation, commissioning, training and future spare parts support. Simply put, our partnership will be there, supporting your needs through-out the life cycle of your HAZEMAG equipment; be it a single crusher or a complete system.
 
The continued operation and reliable success of any HAZEMAG component or system is directly related to trained, knowledgeable plant personnel. HAZEMAG’s training concept and support services offer a common sense approach to meeting your needs. Our team of experienced, knowledgeable service technicians are there for you, ensuring that you know and understand your HAZEMAG equipment from every aspect; operation, service needs, safety and optimization.

Contact

If you need any support please contact:

HAZEMAG SERVICE
T: +49 2594 77 500
service(at)hazemag.de

HAZEMAG SERVICE USA
T: 0800 441 9144 
info(at)hazemag.com